This Privacy Policy describes how Medleys Junk Removal & Hauling LLC (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website and use our services.
Information We Collect
We collect information that you voluntarily provide to us when you:
- Request a quote or service estimate
- Schedule an appointment
- Contact us through our website
- Sign up for our email or text communications
This information may include:
- Name
- Email address
- Phone number
- Service address
- Details about your junk removal needs
We also automatically collect certain technical information when you visit our website, including your IP address, browser type, and pages visited.
How We Use Your Information
We use your personal information to:
- Provide quotes and schedule appointments for junk removal services
- Communicate with you about your service requests
- Send appointment confirmations and reminders
- Improve our website and services
- Respond to your questions and customer service requests
Text Messaging (SMS)
By providing your phone number, you agree to receive text messages from Medleys Junk Removal & Hauling LLC. We may send you text messages related to:
- Appointment confirmations and reminders
- Job status updates and scheduling changes
- Invoices and payment confirmations
- Responses to your customer service inquiries
Message frequency varies based on your interactions with us. Message and data rates may apply.
To stop receiving text messages, reply STOP to any text message we send you. Reply HELP for assistance. You can also contact us directly using the information in the Contact Us section below.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist us in operating our website and conducting our business (such as scheduling software providers)
- Law enforcement or regulatory authorities when required by law
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Medleys Junk Removal & Hauling LLC
379 Pat Nixon Road, State Road, NC 28676
336-756-2117
[email protected]
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.